Privacy Policy
Introduction
We appreciate your faith in us and understand the importance of secure transactions and data privacy. fruts.in and its affiliates (collectively “fruts.in, we, our, us”) collect, use, disclose, protect, or otherwise treat your personal information through the fruts.in website https://fruts.in
While you may be able to view certain portions of the Platform without registering with us, please be aware that we do not offer any products or services outside of india through this Platform. Our product listings may, however, be offered on Amazon through a recognized partner/supplier/trader channel.
By visiting this Platform, providing your information, or using any product or service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and to be governed by indian laws, including the indian Consumer Protection Act. Please do not use or access our Platform if you do not agree.
User Data
During the course of our engagement, we gather personal information about your identity, demographics, and when you use our Platform, services, or otherwise engage with us, as well as other information provided from time to time. Information supplied to us during sign-up/registration or use of our Platform, such as name, date of birth, address, telephone/mobile number, email ID, occupation, and any other information shared as confirmation of identity or address, are examples of the types of information we may collect. We may also ask for your PAN, GST number, government issued ID cards/numbers, and Know-Your-Customer (KYC) details to assess your eligibility for particular products, services, or events, such as credit and payment products, if applicable. Some of your sensitive personal information, such as your bank account, credit or debit card, or other payment instrument information, or biometric information, such as your facial features or physiological information (in order to enable use of certain Platform features to assist you with your shopping experience), or password. Some of the information you may supply to us from time to time, such as your buying habits, preferences, call data records, device location, voice, browsing history, and other information. Our main goal is to give you with a secure, efficient, smooth, and personalized experience. This enables us to provide services and features that are most likely to fulfill your requirements, as well as to adapt our Platform to make your experience safer and more convenient. In general, you can use the Platform without exposing your identity or other personal information about yourself. You are no longer anonymous to us once you have provided us with your personal information. We try to make it clear which fields are mandatory and which are optional. You can always refuse to share information by refusing to use a certain service or feature on the Platform.
We are not responsible for the privacy practices or content of third-party business partners’ privacy policies, and we encourage you to read their policies before sharing any information. If you create an account or conduct business with us, we may ask for additional information such as your billing address, credit/debit card number, and expiration date, as well as other payment instrument details and tracking information from checks or money orders in order to provide services, enable transactions, or refund for cancelled transactions.
We will collect the information you supply to us if you choose to post messages on our message boards, personalized messages, photographs, photos, gift card message box, chat rooms, or other messaging areas, leave feedback/product reviews, or use voice commands to shop on the Platform.
Please keep in mind that any words, personal details, images, or reviews you publish will be in the public domain and can be accessed by others. Use caution while sharing such messages, personal details, photos, or reviews.
As permitted by law, we keep your information for as long as it is needed to resolve disputes, provide customer assistance, conduct internal research, and troubleshoot problems. We may collect personal correspondence from you, such as emails or letters, as well as correspondence from other users or third parties about your actions or postings on the Platform, into a file dedicated to you.
Usage
Your personal information is gathered to offer the services you have requested. If we use your personal information to market to you, we will give you the option to opt out of that marketing.
We use your personal information to help sellers and business partners handle and fulfill orders; improve customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms; detect and protect us against error, fraud, and other criminal activity; detect and protect us against error, fraud, and other criminal activity;
We will request your permission to access your text messages (SMS), directory contacts, camera, photo gallery, location, and device information: I to send you commercial messages about your orders or other goods and services. (ii) improve your platform experience by giving you access to the items and services offered by merchants, affiliates, partners, or lending partners on the platform. You understand that if you do not give us permission, your access to these products/services may be restricted. We gather and analyze demographic and profile data about users’ activities on our Platform in order to improve our product and service offerings. Your IP address is identified and used to assist in the diagnosis of server problems as well as the administration of our Platform. Your IP address is also used to identify you and collect broad demographic data.
We may ask you to participate in surveys done by us or by a third-party market research organization on occasion. Personal information, contact information, gender, date of birth, demographic information (such as pin code, age, or income level), attributes such as your interests, household or lifestyle information, purchasing behavior or history preference, and other information that you may choose to provide may be requested in these surveys. Voice data or video recordings may be collected as part of the survey. Participation in these polls is completely voluntary. We use this information to personalize your experience on our Platform by showing you material we think you’ll like and displaying content based on your preferences.
Sharing
To provide you with access to the services and products offered by our Group entities, other corporate entities, and affiliates, we may share your personal information with them. Unless you expressly opt-out, these businesses and affiliates may market to you as a result of such sharing. Personal information may be shared with third parties. This information may be required in order for us to provide you with access to our services and products, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities involving our services. If required by law or in the good faith judgment that such disclosure is reasonably necessary to response to subpoenas, court orders, or other legal processes, we may disclose personal and sensitive personal information to government agencies or other authorized law enforcement organizations.
In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public, we may disclose personal information to law enforcement offices, third-party rights owners, or others. Should we (or our assets) plan to merge with, or be purchased by, another business entity, or re-organization, amalgamation, or restructuring of business, we (or our affiliates) will share / sell part or all of your personal information with that business entity. If such a transaction takes place, the other business entity (or the new combined firm) will be expected to adhere to this privacy policy in regards to your personal information.
Links To Other Sites
Other websites linked to our Platform may acquire personal information about you. The privacy policies or content of any linked websites are not under the control of fruts.in.
Security Precautions
We utilize reasonable security measures and processes to protect your personal information from unauthorized access, disclosure, loss, or abuse, in accordance with international standards ISO/IEC 27001:2013, which is considered as one of the highest information security standards. We utilize a secure server to access your account information at all times. Information transfer is not totally secure due to factors beyond our control. We use industry-standard security measures and update our systems on a regular basis to secure your personal information from hackers and virus spread. However, by using the Platform, users acknowledge that data transmission over the internet and the World Wide Web cannot always be guaranteed to be entirely secure, and that there will always be some inherent dangers associated with using the Platform. Users are responsible for ensuring the security of their account’s login and password records.
Choice/Opt-Out
After creating an account, we give all users the option of opting out of receiving non-essential (promotional, marketing-related) emails from us. If you do not want to receive promotional emails from us, please unsubscribe/opt-out by clicking the unsubscribe link in the email or visiting our Help Center.
Advertisements
When you visit our Platform, we employ third-party advertising businesses to show adverts. These firms may use information about your visits to this Platform and other websites (but not your name, address, email address, or telephone number) to serve you adverts for goods and services that you might be interested in.
Use Of Children Information
Only those who are legally capable of forming a legally binding contract under the indian Contract Act, 1872, are permitted to use our Platform. We do not knowingly seek or collect personal data from minors under the age of eighteen. If you have shared any personal information on children under the age of 18, you signify that you have the authority to do so and that you agree to allow us to use it in line with this Privacy Policy.
Cookies Policy
On specific pages of the Platform, we utilize data gathering devices such as “cookies” to help assess our web page flow, measure promotional efficacy, and encourage trust and safety. “Cookies” are little files that are stored on your computer’s hard disk to help us provide our services. Cookies do not hold any personal information about you.
We provide some services that are only available with the usage of a “cookie.” We also use cookies to make it easier for you to input your password during a session. Cookies can also assist us in providing information that is tailored to your specific preferences. The majority of cookies are “session cookies,” which means they are automatically wiped from your hard disk when you close your browser.
Additionally, third-party “cookies” or other similar devices may be put on specific pages of the Platform by third parties. We have no control over how third parties use cookies. For marketing and analytical purposes, we employ cookies from third-party partners such as Google Analytics. Google Analytics assists us in gaining a better understanding of how our visitors interact with the site. Visit https://www.google.com/intl/en/policies/privacy/ to learn more about how Google uses your personal information. You can also disable Google Analytics by visiting this link: https://tools.google.com/dlpage/gaoptout
Data Retention
We keep your personal information for no longer than is necessary to fulfill the purpose for which it was acquired or as required by law. However, we may keep data on you if we have a legal obligation to do so; if we believe it is necessary to prevent fraud or future misuse; to allow fruts.in to pursue its legal rights and/or defend against legal claims; or for other legitimate reasons. We may keep your data in an anonymized form for analytical and research reasons in the future.
Consent
You consent to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy by accessing our Platform or supplying your information. If you give us personal information about other people, you indicate that you have the authority to do so and that you give us permission to use it in line with this Privacy Policy. You consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) contacting you via SMS, instant messaging apps, call, and/or e-mail for the purposes specified in this Privacy Policy by providing your personal information over the Platform or any partner platforms or establishments. You have the option of withdrawing your consent that you have previously given by writing to the Support Officer at the address listed below. Please include the phrase “Withdrawal of consent for processing personal data” in the subject line of your email. Before acting on your request, we will verify such demands. Please note, however, that consent withdrawal will not be retroactive and will be done in accordance with the rules of this Privacy Policy, relevant terms of service, and applicable laws. We reserve the right to limit or prohibit the supply of our services for which we think such information to be necessary if you withdraw your consent given to us under this Privacy Policy.
Changes To This Privacy Policy
Please review our Privacy Policy on a regular basis for any updates. This Privacy Policy may be updated to reflect changes in our information practices. When we are required to do so by applicable law, we will notify you of substantial changes by posting the date our Privacy Policy was last amended, displaying a notice on our Platform, or sending you an email.
Support Officer
Mr. Support Officer
Sr. Manager – CC – Operations fruts.in Pvt Ltd., Hyderabad, telengana – pin Code : 500008 Country : India
Contact us: info@fruts.in.com Phone: “(+91) 8142-857-985” Time: Mon – Sat (9:00 – 18:00).
Queries
If you have a question, concern, or complaint about how your personal information is collected or used under this Privacy Policy, please contact us using the details provided above.
(+91) 9573-314-417
info@fruts.in
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